Contact Nuendo support

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Contact Nuendo support

Email Support

Please check whether your product is currently supported by us!

In the countries/regions listed below, Nuendo customers can use the regular support request form in MySteinberg to contact the Steinberg Nuendo support. 

Austria | Österreich
Belgium | België | Belgique
Denmark | Danmark
Finland | Suomi
France
Germany | Deutschland
Ireland
Italy | Italia
Luxembourg
Netherlands | Nederland
Norway | Norge
Portugal
Spain | España
Sweden | Sverige
Switzerland | Schweiz | Svizzera | Suisse
United Kingdom

In the countries/regions listed below, Nuendo customers can use this email address to contact the Nuendo support. Please note that this email address is meant for Nuendo inquiries only! All inquiries on other products still have to be sent to the local distributor

Albania
Bosnia and Herzegovina | Bosna i Hercegovina
Bulgaria | България
Croatia
Cyprus
Czech Republic | Česká republika
Estonia
Greece | Ελλάδα
Hungary | Magyarország
Latvia
Lithuania
Macedonia
Malta
Montenegro
Poland | Polska
Romania | România
Serbia
Slovak Republic | Slovenská republika
Slovenia
Turkey | Türkiye
United States

Order and Online Shop support

If you have any questions about your order (order status, payments, etc.), you can find answers and further help in this article: Online Shop Support

Phone support

Steinberg support agents are on hand to answer your queries by telephone. Here you can find telephone numbers depending on the preferred language. Please note that the hotline is only available for the countries listed above. All inquiries on other products still have to be sent to the local distributor.

Before you call

Prepare for the call

  • Be in front of your computer.
  • Know your passwords.
  • If possible, be connected to the Internet.
  • If possible, use a landline to call for a good connection.

Support worldwide

In all other countries that are not listed above, please always contact your local distributor. Those companies represent Steinberg Media Technologies in that region and can be contacted by dealers and end customers likewise. If you need support for a Steinberg product, a registration is required here as well!