Cubase iC Pro connectivity issue after iOS update 10.3.1

Language
English
Document type
Help Center Article
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external
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https://helpcenter.steinberg.de/hc/en-us/articles/115000449924-Cubase-iC-Pro-connectivity-issue-after-iOS-update-10-3-1

Cubase iC Pro connectivity issue after iOS update 10.3.1

[Update June 20, 2017]

As announced in April, iOS 10.3.1 by Apple prevents our iOS app Cubase iC Pro and supported Steinberg DAW’s from connecting.

In the meantime, Apple recommends testing the reported issue under iOS 11 that is, although it’s not yet confirmed, likely to be released in the autumn this year.

Random test results show that the beta release of the current iOS version 10.3.3 by Apple might solve the connectivity issue beforehand. We plan to perform in-depth tests after the official release of iOS 10.3.3 in order to make a reliable statement regarding the status of the issue.

Until Apple resolves the problem, Cubase iC and Cubase iC Pro remain unavailable for download on the Apple App Store.


[Original text]

Due to an issue caused by the release of iOS 10.3.1 by Apple, Cubase iC Pro fails to connect to a local network WebSocket server.

As a result, a connection between Cubase iC Pro and a supported Steinberg DAW cannot be established with iOS devices running the latest version, iOS 10.3.1, at this moment.

Currently, we are in contact with Apple to find out how long it will take to solve the problem. Until the issue is resolved by Apple, Cubase iC and Cubase iC Pro remain unavailable for download on the Apple App Store.