Deactivated/disabled Soft-eLicenser

The Soft-eLicenser is shown as deactivated (red font in eLicenser Control Center)

 Please follow these steps:

• Close all programs.
• Download and install the latest eLicenser Control Center.
• Run the eLicenser Control Center (Windows: Programs, Mac: Applications).
• Apply the 'Maintenance & Online Synchronisation' by clicking on 'Perform Maintenance Tasks' (or click on the 'Maintenance' button if not shown).
• Note that some errors may arise due to the May 2025 shutdown of the eLicenser servers, but the Soft-eLicenser repair task will proceed normally.

Running the eLicenser Control Center and/or a Steinberg application in Compatibility Mode can cause license issues. To check whether Compatibility Mode is enabled or not, right-click on the corresponding shortcut on the Desktop, select 'Properties' from the contextual menu and switch to the 'Compatibility' tab. Alternatively, you can also right-click on the application's *.exe file.

These are the paths for the eLicenser Control Center:
Windows 32-Bit: C:\Program Files\eLicenser\eLCC\eLCC.exe
Windows 64-Bit: C:\Program Files (x86)\eLicenser\eLCC\eLCC.exe