iOS 11: UR44/UR242 Power LED is blinking though device is operable

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Document type
Help Center Article
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iOS 11: UR44/UR242 Power LED is blinking though device is operable

Problem

While being connected to an iOS device (iPhone, iPad) running iOS 11, the power LED of an UR242 or UR44 keeps blinking though the device is operating correctly.

Background

The problem may occur after the UR242/UR44 has been re-connected to an iOS device or after an iOS device has been woken up from sleep mode.   

Workaround

The problem does not occur when using a 'Lightning to USB 3 Camera Adapter' (instead of a 'Lightning to USB Camera Adapter').

When using a 'Lightning to USB Camera Adapter', the issue can be avoided by pulling the USB cable instead of unplugging the adapter when disconnecting an UR242/UR44.