Required Steinberg Download Assistant update

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English
Document type
Help Center Article
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https://helpcenter.steinberg.de/hc/en-us/articles/15157880253842-Required-Steinberg-Download-Assistant-update

Required Steinberg Download Assistant update

Problem

When starting the Steinberg Download Assistant, the following error message appears: 

SDA-en.png
A connection to the download server could not be established. Check your internet connection and try again.

Background

Since November 22, 2023, Steinberg Download Assistant installations up to version 1.34.3 can no longer connect to our servers.

This is unfortunately due to a third-party software issue, which is out of Steinberg’s control. 

Solution

To solve this issue, please install the current Steinberg Download Assistant:

⬇ macOS | ⬇ Windows

We sincerely apologize for any inconvenience that this issue may cause, and thank you for your patience and understanding.