Separate accounts: MySteinberg & Steinberg Online Shop

The customer portal MySteinberg and the Steinberg Online Shop use independent profiles and therefore require separate credentials.

Steinberg Online Shop

Here you can buy new products, updates, upgrades, and view previous purchases.
The login details are valid exclusively for the online shop.
The online shop is operated by our partner FastSpring, who will be happy to help you with any questions you may have regarding your order, payment, invoice, or delivery.
Online shop support …

MySteinberg

This is the customer portal where you can manage your software licenses.
The login details for MySteinberg also apply to the Steinberg Download Assistant and the Steinberg Activation Manager.
Via MySteinberg, you can also get technical support for your Steinberg products.